All modules · Communication & Marketing

Telemarketing

Call campaigns & dialer

Build call lists from your segments and work them one contact at a time, with the script on screen.

The Telemarketing module in sysco.one

Why teams use it

Call campaigns & dialer, done properly.

Part of one shared workspace, so Telemarketing data is already connected to your clients, projects and invoices.

01

Call lists from segments

Include and exclude segments to build exactly the list you want to call.

02

Focused dialer

One person at a time, with the script, recent activity, outcome and notes, then Save & next.

03

Smart outcomes

No answer and voicemail retry automatically, callbacks become tasks and do-not-call is respected everywhere.

04

Calling hours and agents

Calls stay inside the contact's local calling window, with stats for every agent.

Inside Telemarketing

Every page in the Telemarketing menu.

What you'll find in the side menu and tabs, and what each one does.

Telemarketing

  • CampaignsCall campaigns with Draft, Active, Paused and Completed status, and Start calling.
  • OverviewReached, positive and finished counts, outcome breakdown and a table per agent.
  • Call listEach contact's status: to call, callback, done or do not call.
  • SetupGoal, call script, segments to include or exclude, calling window, attempts, retry delay and agents.
  • DialerNext contact, script, recent activity, Call, outcome, notes and callback time, then Save & next.
Telemarketing: Call campaigns & dialer · sysco.one