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Communication & Marketing

Every module, one workspace.

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All modules · Communication & Marketing

AI receptionist

Answers calls when you can't

An AI receptionist on your business numbers that answers, takes a proper message and logs the call for your team.

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Why teams use it

Answers calls when you can't, done properly.

Part of one shared workspace, so AI receptionist data is already connected to your clients, projects and invoices.

01

Answers inbound calls

Pick per number: off, when nobody answers, or always. It always says it's an AI assistant.

02

Takes a real message

Name, reason, callback number, urgency and any questions you add.

03

Logged on the contact

Summary and transcript land on the call log and the contact's timeline.

04

Call-back task

The line's owner gets a task to call the person back.

Inside AI receptionist

Every page in the AI receptionist menu.

What you'll find in the side menu and tabs, and what each one does.

AI receptionist

  • Per-number settingOff, when nobody answers (instead of voicemail), or always.
  • AI disclosureCallers are always told they're speaking with an AI assistant.
  • Message takingCollects name, reason, callback number, urgency and your own custom questions.
  • Call logCalls appear in the call log with an AI badge, the summary and the transcript.
  • Call-back taskA task to call the person back goes to the line's owner.

Connected by default

Works hand in hand with

Phone

Call from the browser, with call logs, recordings and transcripts attached to the right contact.

  • Browser softphone
  • Every call logged
Explore Phone

CRM

A pipeline for every deal, with contacts, companies and the full email history in one place.

  • Pipelines and stages
  • Board or table
Explore CRM
AI receptionist: Answers calls when you can't · sysco.one